Know what your product actually does before you promise it.

ATTEST is the system of record for what your software really does today. Sales checks a claim before it goes in a deck. Delivery gets the real scope before the kickoff. Every answer names its source and its owner.

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Ask ATTEST · sample records

Sample data for illustration. In your workspace, answers come from your own capability records.

Two handoffs leak the truth.

Product knowledge lives in release notes, Confluence pages and a few people's heads. By the time it reaches a customer conversation, it has drifted.

Sales→Professional Services
The deal promised more than the product does.

Demos run one or two releases ahead of general availability. Services finds the gap one or two months into the implementation, when the contract is already signed.

Professional Services→Customer Success
What was built never reaches the next team.

Known issues, workarounds and the real go-live state sit in someone's notes. Customer Success starts from zero and the customer repeats everything.

~70%of account executives know they overpromise, as estimated by solution engineers and services leads
~30%sell something that does not exist, by the same estimate
24–72 hrsto find the product manager who owns the answer to a single question
2 min vs 2–3 daysto hand over a customer's real state, with and without a written record

From ATTEST discovery interviews with solution engineers, professional services and customer success leaders. The overpromising figures are second-hand estimates, since no account executive was interviewed. We are validating them with sales teams now.

Every claim gets a verdict, a source and an owner.

ATTEST does not replace your docs, your RFP tool or Slack. It sits on top of them as the layer people trust, because each answer traces back to a record that a named person keeps true.

Ask in plain words

On the web or with /attest in Slack. Ask the way a customer asked you.

Get a verdict

The answer comes first, then the owner, the confidence and the record and files it came from.

Flag what is unclear

One click sends the question to the owner in Slack, in the channel and as a direct message.

The owner settles it

They reply in the app, you reply back, and they mark it resolved. The record stays true for the next person.

Confirmed

The record says yes, with evidence and a current owner.

Needs verification

The record is stale or thin. Ask the owner before you say yes.

Contradicted

A blocker or a limit applies to this edition or product.

Roadmap only

Planned, not shipped. Do not sell it as available.

Built to say "I don't know"

The verdict comes from your records by fixed rules, not from a model's guess. AI only helps word the answer, and when the records are silent, ATTEST routes the question to a human.

One source of truth, four different jobs.

Each role opens ATTEST to a Home screen built around what they came to do.

Handoffs that carry the truth with them.

A Handoff Guide is a short, structured brief tied to your capability records. The required fields stop a deal from moving on with the important parts missing.

Sales→Professional Services
Customer nameRequired
Capabilities in scopeRequired
What was promised or soldRequired
Notes for contextOptional

Services sees each promised capability next to its current record, so a gap shows up before kickoff.

Professional Services→Customer Success
Implementation statusRequired
Known issuesRequired
Anything else to knowOptional
Linked to the Sales guideAutomatic

Customer Success starts from what was sold, what was built and what is still open.

Answers where the question is asked.

Type /attest in Slack and get the same answer you would see on the web, with a Flag button that reaches the owner without leaving the thread.

/attest Does the platform support SSO with Okta?
Confirmed

Yes. SAML single sign-on works with Okta on the Enterprise edition.

Confirmed · High confidence · Owner: Identity PM
Flag for owner verification
Record and sources: sample record, release note 4.2

Sample message for illustration.

Records that tell you when they go stale.

Each capability record carries its owner, its evidence and its release history. ATTEST flags the ones that need attention so the product team fixes them before a customer finds out.

Needs action

A blocker, a missing owner or a contradiction that someone has to resolve.

Needs review

The evidence is old or a release changed what the record describes.

Healthy

Owned, evidenced and current. Safe to repeat to a customer.

Release history

Every release document, addition, update and removal, together on the capability it touches.

My work

Questions routed to you, questions you flagged, and what each one is waiting on.

Activity timeline

Who asked, who answered and what changed, in order.

Stop finding out after the contract is signed.

Create a workspace, add your capability records and invite the people who sell and deliver your product.